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Fraud Hotline

Employees can be a great asset in the fight against insurance fraud. We’ve created a toll-free confidential hotline to make doing the right thing easier.

Fraud Hotline: 877.748.7242

Questions? Contact our Claims Department at 818.575.8500 or via email at claims@pacificcomp.com.

Los empleados pueden ser una gran ventaja en la lucha contra el fraude de seguros. Hemos creado una línea telefónica que es gratis y confidencial, para hacer lo correcto más fácil.

Línea de Fraude: 877.748.7242

¿Preguntas? Póngase en contacto con nuestro Departamento de Reclamaciones: 818.575.8500 o por medio de email: claims@pacificcomp.com.

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Claims Information

Best in the Business

Our claims management team is one of the best in the business. Our staff members are highly trained claims professionals who are experts in workers’ compensation. They apply that knowledge to put into action advanced strategies that manage claims to their best possible outcomes.

California Based

Some carriers outsource their claims departments. Our in-house claims management team is not only accessible, they’re highly knowledgeable about workers’ comp issues specific to California.

Dedicated Team

At PacificComp, we maintain some of the lowest caseloads in the industry. Our staff members know you and your business and will be able to answer your questions and devote the time needed to handle your claims quickly, efficiently, and effectively.

Back to Work Faster

Returning employees to work is a key cost reducer for your claims as well as for your business. We work with you and your broker to develop early return-to-work plans that accommodate the employee’s health status and recovery.

Reduced Overall Costs

Our Medical Provider Network (MPN) includes occupational medicine providers, physician specialists, hospitals, surgery centers, and other ancillary providers. Their expertise means more accurate diagnoses and treatment, faster recovery and less permanent disability. Control of litigation leads to reduced overall costs. Our litigation management starts the moment a claim is reported. We respond quickly and treat workers respectfully, which immediately decreases the likelihood of a lawsuit. In the event an injured worker retains an attorney, our in-house counsel is a recognized authority in California workers’ comp insurance. Our aggressive litigation programs minimize costs and expedite resolution of claims.

Zero Tolerance for Fraud

PacificComp monitors files closely to detect, deter and defeat fraud. Questionable claims are investigated thoroughly. We work closely with law enforcement to prosecute parties involved in fraudulent activity.

Predictive Analytics

Our proprietary predictive models support our efforts to quickly identify potential fraudulent, high risk, or claims with subrogation opportunities. We apply the right resources immediately to enable the best possible injury outcomes for all parties.

You can refer to our Claims Tool Kit here.
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Health and Safety Info

Loss Prevention

Loss prevention is one of our top priorities. Our in-house health and safety experts have unparalleled experience identifying safety exposures and will work with you sharing the tools and guidance you need to control loss.

Motivating not Monitoring

Working with your broker, your management and employees, our team can offer proven strategies to get everyone involved and motivated about workplace safety.

Proactive Workplace Safety

We take a proactive approach to workplace safety. Depending on the scope of your company’s needs, we’ll provide everything from videos, posters and online tools to on-site evaluations.

Safety Toolkit

Our health and safety toolkit gives you 24/7 online access to an extensive collection of briefs, checklists, evaluations, manuals, outlines, programs, and links to external resources. Browse our collection of resources in our Health and Safety Tool Kit.
Access Toolkit

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Health and Safety Tools

Accident Review Process
Download: English

Above-Average Housekeeping for Vehicle Service Operations
 Download: English

Eye Wash Safety and Responsibilities for Dealership Service Centers
 Download: English

Hiring Practices for Auto Dealerships
 Download: English

Health and Safety Management Dealership Operations
 Download: English

Housekeeping for Vehicle Service Operations
 Download: English

Safety Items Specific to Auto Dealerships
 Download: English

Use of Car Dollies
 Download: English

Maximum Lift Policy
Download: English

Safe Lifting – Back Injury Prevention
Download: English | Spanish

Trainer – Back Safety
Download: English | Spanish

Bloodborne Pathogens
Download: English

Trainer – Bloodborne Pathogens
Download: English | Spanish

Trainer – Burns
Download: English | Spanish

AB 1127
Download: English

Cal-OSHA Consultation/Cal-OSHA Enforcement
Download: English

Frequently Asked Questions About the OSHA 300 Log
Download: English

Potential Hazards and Cal OSHA Violations in Your Workplace
Download: English

When Cal OSHA Comes to Visit
Download: English

Trainer – SDS
Download: English | Spanish

Welding and Manganese
Download: English

Globally Harmonized system of Classification and Labeling of Chemicals
Download: English | Spanish

Presentation manual for Globally Harmonized system of Classification and Labeling of Chemicals
Download: English

Late Reporting
Download: English

Trainer Confined Spaces
Download: English | Spanish

Cuts and Lacerations
Download: English | Spanish

Trainer – Hand Injuries – Cuts and Laceration
Download: English

Disaster Planning and Preparedness
Download: English

Trainer – Earthquake Advice
Download: English | Spanish

Trainer – Fire Safety
Download: English | Spanish

Ergonomics and Your Company
Download: English

Establishing an Ergonomics Program
Download: English

Trainer – Ergonomic Risk Factors
Download: English

What is Ergonomics – Part 1
Download: English

What is Ergonomics – Part 2
Download: English

Trainer – Eye Safety
Download: English | Spanish

Powered Industrial Truck Safety – Forklifts
Download: English

Office Safety
Download: English

Does Your Company Have Time for an Accident
Download: English

Spring Cleaning
Download: English

Extension Cords
Download: English

The Holiday Season 1
Download: English

The Holiday Season 2
Download: English

Trainer – Don’t Dismiss the Near Miss
Download: English

Trainer – Professionals Play It Safe
Download: English

Trainer – Reporting Workplace Hazards and Injuries
Download: English

Protect your hands
Download: English | Spanish

Trainer – Hand Safety
Download: English | Spanish

Heat Illness Prevention
Download: – updated May 1, 2015
English

English | Spanish

Housekeeping
Download: English | Spanish

Lock Out Tag Out

Machine Safeguarding
Download: English | Spanish

Electric Slicers
Download: English

Personal Protective Equipment Program
Download: English

Housekeeping Means Safekeeping
Download: English | Spanish

Working With Machines
Download: English | Spanish

Protect Your Back
Download: English | Spanish

Personal Protective Equipment
Download: English | Spanish

Stretch Your Muscles To Prevent Injury
Download: English | Spanish

Safety Culture
Download: English

Safety Culture Plan of Action
Download: English

Trainer – Slip Trip and Fall
Download: English | Spanish

Trainer – Sprains and Strains
Download: English

Employer Pull Notice Program
Download: English

Trainer – Safety on the road
Download: English


Third-party website links provided within the Health and Safety Tool Chest documents are for informational purposes only. Pacific Compensation Insurance Company does not attest to the accuracy of the information provided by these sites, the status of the links themselves, or that the referenced sites contain the most current information on the subject matter. Pacific Compensation Insurance Company does not expressly or impliedly endorse the content of any third-party website.

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Policyholders


Prevention is Priority

There’s no better way to protect workers, avoid claims and control costs than to prevent accidents. It’s more important than just sending out a “how-to” manual. Our in-house health and safety experts have decades of experience identifying safety exposures and will actively reach out to share the tools and advice you need to control loss.

Still, accidents happen. And when they do, PacificComp’s claims professionals are on it, handling incidents quickly and expertly. Our experienced in-house claims team will investigate aggressively, respond knowledgeably and treat injured workers compassionately. They know the right formula for reducing costs, headaches and litigation.

You’re Always Protected and Connected

If you want to learn more about how we can help you limit your exposures and mitigate losses, just contact your insurance broker. Find out the difference having a California workers’ comp specialist work for you.

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