Claims Information

Best in the Business

Our claims management team is one of the best in the business. Our staff members are highly trained claims professionals who are experts in workers’ compensation. They apply that knowledge to put into action advanced strategies that manage claims to their best possible outcomes.

California Based

Some carriers outsource their claims departments. Our in-house claims management team is not only accessible, they’re highly knowledgeable about workers’ comp issues specific to California.

Dedicated Team

At PacificComp, we maintain some of the lowest caseloads in the industry. Our staff members know you and your business and will be able to answer your questions and devote the time needed to handle your claims quickly, efficiently, and effectively.

Back to Work Faster

Returning employees to work is a key cost reducer for your claims as well as for your business. We work with you and your broker to develop early return-to-work plans that accommodate the employee’s health status and recovery.

Reduced Overall Costs

Our Medical Provider Network (MPN) includes occupational medicine providers, physician specialists, hospitals, surgery centers, and other ancillary providers. Their expertise means more accurate diagnoses and treatment, faster recovery and less permanent disability. Control of litigation leads to reduced overall costs. Our litigation management starts the moment a claim is reported. We respond quickly and treat workers respectfully, which immediately decreases the likelihood of a lawsuit. In the event an injured worker retains an attorney, our in-house counsel is a recognized authority in California workers’ comp insurance. Our aggressive litigation programs minimize costs and expedite resolution of claims.

Zero Tolerance for Fraud

PacificComp monitors files closely to detect, deter and defeat fraud. Questionable claims are investigated thoroughly. We work closely with law enforcement to prosecute parties involved in fraudulent activity.

Predictive Analytics

Our proprietary predictive models support our efforts to quickly identify potential fraudulent, high risk, or claims with subrogation opportunities. We apply the right resources immediately to enable the best possible injury outcomes for all parties.

You can refer to our Claims Tool Kit here.